Privacy Policy

Last updated: 09 September 2025

1. Who We Are

Mediajem Consultancy Ltd (“Mediajem”, “we”, “us”, “our”) is a UK registered consultancy company providing compliance, data protection, and training services. Our registered office is [insert address].

2. Trading Names

Mediajem Consultancy Ltd operates under the following trading names: Mediajem Compliance; CryptoCompliance Institute (CCI).

3. Data We Collect

We may collect: identification details, contact information, professional information, service data, technical information, marketing preferences, and in limited cases special category data (e.g., safeguarding frameworks or SAR/FOI requests).

4. How We Collect Data

We collect data via: direct interactions, consultancy or training engagements, publicly available sources, our website (cookies, analytics, forms), and third-party tools (e.g., Calendly, ConvertKit).

5. How We Use Data & Lawful Bases

We process personal data to: deliver services (Contract); comply with obligations (Legal Obligation); manage relationships and updates (Legitimate Interest); marketing (Consent); improve services (Legitimate Interest).

6. Sharing & Disclosure

We do not sell data. We may share with service providers, regulators, law enforcement, or professional advisers under confidentiality.

7. International Transfers

Where data is transferred outside the UK/EEA, we ensure safeguards such as adequacy regulations or standard contractual clauses (SCCs).

8. Data Security

We apply technical and organisational measures including encryption, access controls, secure cloud hosting, and staff training.

9. Data Retention

Enquiry data up to 12 months; client service data up to 6 years; training records per regulator/funder; marketing data until withdrawal of consent.

10. Your Rights

Access, rectification, erasure, restriction, objection, portability, withdraw consent, lodge complaint with ICO.

11. Cookies & Similar Technologies

Our website uses cookies for functionality, analytics, and performance. Banner on first visit allows preference management.

12. Third-Party Tools & Integrations

We may use Calendly, ConvertKit, Google Analytics. These providers process data subject to their own policies.

13. Updates to this Policy

We may update this Privacy Policy. The date of the latest update will always be shown above.